The cookies and similar technologies PracticPro uses, and how to control them.
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This Cookie Policy explains how PracticPro ("we", "us", "our") uses cookies and similar technologies when you visit our marketing website (practicpro.com) and when you or your clients use the PracticPro application (portal.practicpro.com), including client-facing pages such as document signing and invoice payment pages. This policy is designed to help you understand what cookies are, how we use them, and the choices you have regarding their use.
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
We use the following types of cookies on our website:
The table below lists the cookies currently used. Lifetimes for third-party cookies are set by the provider and may change.
| Cookie | Where | Category and purpose | Lifetime |
|---|---|---|---|
| session | Marketing website | Essential. Keeps form security tokens and on-screen messages between pages. | Until you close your browser |
| cookiePreferences | Marketing website | Essential. Remembers the choices you make in the cookie banner or Privacy Controls. | 365 days |
| _ga, _ga_<id> (Google Analytics) | Marketing website | Performance. Counts visits and measures how pages are used. | Up to 2 years |
| _fbp, _fbc (Meta Pixel) | Marketing website | Targeting/Advertising. Lets Meta measure and target PracticPro's ads on its platforms. | About 90 days |
| pp_session, remember_token | PracticPro application | Essential. Keeps you signed in and protects against cross-site request forgery. | Up to 180 days, renewed while you use the application |
| pp_device_session | PracticPro application | Essential. Recognizes a device you have already verified so you are not asked for a new sign-in code each time. | 30 days |
| active_company | PracticPro application | Essential. Tells the application which company account the current browser tab is working in. | Until you close your browser |
| __stripe_mid, __stripe_sid (Stripe) | Payment pages | Essential. Used by our payment processor for fraud prevention. | Up to 1 year |
The PracticPro application also uses your browser's local storage to keep you signed in and to remember display preferences. Cloudflare, which protects our sites, may set security cookies to tell people from automated traffic.
Some cookies are placed by third-party services that appear on our pages: Google Analytics, which helps us understand how people use our website; the Meta Pixel, which helps us measure and target our advertising on Meta's platforms; and Stripe, which protects payments against fraud. Google Analytics runs in Google Consent Mode with advertising storage, advertising user data, and ad personalization denied. We do not use session-recording tools on our website, in the PracticPro application, or on client-facing pages. Our website also loads fonts and code libraries from Google Fonts, cdnjs (Cloudflare), jsDelivr, and the jQuery CDN, which receive your IP address when your browser requests those files.
The length of time a cookie remains on your device depends on whether it is a "persistent" or "session" cookie:
Most web browsers allow you to control cookies through their settings. These settings are typically found in the "options" or "preferences" menu of your browser. You can also delete cookies that have already been set.
Please note that restricting cookies may impact the functionality of our website. For example, you may not be able to access certain areas of our site or use certain features.
You can also manage your cookie preferences directly on our website clicking the .
How optional cookies (Performance, Functionality, and Targeting/Advertising) start on our marketing website depends on where you visit from:
Wherever you are, you can change your choices at any time with or the "Do Not Sell or Share My Personal Information" link, both in the footer of every page. When you turn a category off, its script stops and its cookies (such as _ga, _fbp, and _fbc) are deleted. Your choice is saved in the cookiePreferences cookie for 365 days.
Global Privacy Control. If your browser sends a Global Privacy Control signal, we treat it as an opt-out of the sale or sharing of your personal information: the Meta Pixel (Targeting/Advertising cookies) stays off, and its setting is locked off while the signal is present.
You can also delete cookies from your browser or device at any time. Essential cookies cannot be turned off because the website and application do not work without them.
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date.
