PracticPro takes the protection of your data seriously. This page is the single home for everything you need to evaluate how we handle data, security, AI, and our third-party providers. Each document below is a standalone resource you can read, share, or send to your privacy or security team.

Documents

Data Processing Addendum

The contract that governs PracticPro's processing of personal data on behalf of customers, covering GDPR, UK GDPR, FADP, and CCPA. Includes the EU Standard Contractual Clauses for international transfers.

Sub-processors

The complete current list of third parties that touch customer data, what they do, where they operate, and how to subscribe to change notifications.

AI Data Handling

How we handle data when AI features are used: our four core commitments, the AI providers we use, customer-initiated MCP integrations, and your controls.

Security Overview

Our technical and organizational security measures: encryption, access controls, hosting, backups, logging, incident response, and personnel security.

Vulnerability Disclosure

How to report a security issue to PracticPro safely, what is in and out of scope, and our commitments to security researchers.

Privacy Policy

How we collect, use, and protect personal information as a Controller (for website visitors and account holders) and as a Processor (for customer tenant data).

Acceptable Use Policy

The activities and content that are not permitted on PracticPro. Sets expectations for safe, lawful, and respectful use of the Services.

Cookie Policy

The cookies and similar technologies we use on our marketing website, what they do, and how to control them.

Terms of Service

The contractual terms that govern use of PracticPro Services, including AI, communications, payments, and dispute resolution.

Reporting concerns

Security issue: Email [email protected]. See our Vulnerability Disclosure page for details and safe-harbor language.

Privacy question or data subject request: Email [email protected]. See our Privacy Policy.

General inquiry: Email [email protected].

Last updated: May 21, 2026